Returns & Exchanges

Starting a return or exchange is easy! Begin yours here. (P.S. returns for store credit and exchanges within the US are free!)


All returned products must be unused, with original tags attached and hygiene stickers intact.
  • Exchange - Free exchanges must be initiated and received within 21 days of your order's delivery date.
  • Return for store credit - Free returns for store credit must be initiated within 21 days of your order's delivery date.
  • Return for original form of payment - Full-priced item returns must be initiated and completed within 21 days of your order's delivery date. Mail-in returns have a $15 handling fee per return label (which is waived if you opt for store credit or an exchange!)
Please note that sale items are not eligible for refund to original payment — exchange or store credit only, depending on the promotion. See promotion terms here. Earrings, underwear, bralettes, and final sale items are not eligible for return nor exchange.

Size Refunds: Want to order and try on two sizes? Purchase two sizes and return whichever doesn't fit for a refund, even if purchased on sale — this is an exception to the sale refund policy above. Simply contact us on infous@unepiece.com before lodging your return so we can activate size refunds for you.

An EU withdrawal form allows consumers within the EU to exercise their statutory 14-day "cooling-off" period for online purchases, governed by EU consumer rights directives.

Please follow this link.